Your Internal IT Department... Outsourced.
Fixed Monthly fee per user making it easy to budget for.
Our team of experts is on hand to help you with any IT issue you may have. Tickets are easily raised via an email, we aim to be super responsive well within SLA times. We also have phone and instant chat availability.
We support businesses from a single-employee to a multi employee or multi-site companies
We monitor all of your IT assets to prevent major issues from occurring. From monitoring temperatures to critical terminal services.
We can provide and advise on a range of backup solutions. From an on-premise solution to a cloud backup product all set up and managed by us for a headache-free experience.
We provide managed cyber security solutions to prevent cyber security attacks. We also monitor all your devices and patch them to ensure their security.
We provide onsite and remote support to ensure your business is fully supported.
Initial setup / onboarding. This can take around 3 -6 days, depending on the size of the company with a one-off cost.
It includes the installation and supply of our device management software, and a series of documentation practices that will help our technicians with the ongoing support, We take all staff email addresses so we can add them into our team chat and service desk, Identification of priority areas that will need our immediate attention and monitoring going forward, the set up of monitors and alerting into our helpdesk and the setup of Cyber security software If purchased. We also label all pcs for easy identification for users. This onboarding process is usually a mix of onsite and remote work, which we will organize with the main site contact. We may need you to contact your existing IT provider to help provide some of the information that is required. A simple checklist can be provided that your provider can fill out to help us onboard you quickly.
Unit 4, Cranfield IT solutions, Lok N Store, Hawthorn Road, Eastbounre East Sussex
By appointment Only
01323 387 001
email@example.comChat with us on Teams