IT SUPPORT SERVICES

IT SUPPORT SERVICES

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About Cranfield IT Solutions

Cranfield IT Solutions is a trusted technology solutions provider that has been proudly serving East Sussex since 2020. Founded by Matt Cranfield, a seasoned IT professional with over 15 years of experience, the business was built on a passion for delivering high-quality and reliable IT services with particular focus on Rural areas in East Sussex. The name “Cranfield” reflects Matt’s family name and its origins in Old English, where it translates to “open field of cranes.” This name embodies the core values and mission of the business—bridging gaps and bringing reliable IT support to even the most remote areas often between those “open fields.”

Whether you need computer repairs on a local farm, IT support for a resident in a historic countryside home, or technical consultancy for a bustling law firm or small business, our mobile service guarantees exceptional IT support—whether you’re in the heart of a busy town or surrounded by open fields.

Fully Mobile Service – We Come to You!

As a fully mobile service, we come to you to address your tech issues and offer remote support when appropriate. We specialize in information technology, encompassing any devices that store, read, or write data. This includes laptops, desktops, servers, music systems, CCTV, and various other technologies, with the exception of gaming consoles. We operate on a no-fix, no-fee basis, meaning if we cannot resolve the issue, you won’t incur any charges!

At Cranfield IT Solutions, we do more than just fix tech problems—we strive to make technology work seamlessly for everyone, regardless of their location or profession.

Our Founder: Matt Cranfield

Matt Cranfield brings a wealth of expertise to Cranfield IT Solutions. With a background spanning IT repair shops, managed service providers, technology sales, and specialised IT roles within manufacturing, Matt’s diverse experience has uniquely positioned him to understand and address a wide range of IT challenges faced by businesses today.

He is also a certified Cyber Security Analyst trained by IBM, ensuring that our clients benefit from the latest security practices and protocols.

Matt
Matt

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Years’ experience

Years’ experience

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Years in business

Years in business

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What Sets Us Apart

At Cranfield IT Solutions, we recognize the importance of reliability, efficiency, and quality. We are committed to delivering swift resolutions, and consistently producing high-quality work, often exceeding expectations.

  • Personal Service: Our clients are at the heart of everything we do. We take a customer-centric approach, aiming on building long-term relationships and delivering exceptional service. We provide a personalized service to all our clients.
  • Tailored Solutions: We don’t believe in one-size-fits-all solutions. We take the time to understand your unique needs and tailor our services to meet your specific requirements. We will implement the correct solution, not necessarily the easiest one.
  • Proactive Support: Our proactive approach to IT support and computer repair allows us to foresee and address potential issues before they escalate. We frequently perform additional checks on your devices before concluding our work to help prevent future problems.
  • Flexible Payment Plans: We recognize the budget constraints faced by individuals and small organizations, which is why we provide upfront quotes for all services. We accept all major card providers and offer payment options through PayPal Credit.
Matt
Matt