IT SUPPORT SERVICES

IT SUPPORT SERVICES

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About Cranfield IT Solutions

Cranfield IT Solutions is a leading technology solutions provider that has been serving businesses in East Sussex since its establishment in 2020. Founded by Matt Cranfield, a seasoned IT professional with over a decade and a half of experience, our business was born out of a passion for providing high-quality and reliable IT services.

We cater to the entire Sussex region, with a special focus on home users and small businesses. Whether you’re a family needing tech support or a small business owner looking for reliable IT solutions, we’ve got you covered. Our services are tailored to meet the unique needs of various professionals including accountants, graphic designers, interior decorators, engineers, retailers, marketers, and more.

Our Mission and Vision

At Cranfield IT Solutions, our mission is to offer easy-to-book break / fix computer repair and IT support services that deliver solutions quickly and efficiently, minimizing downtime.

Our Founder: Matt Cranfield

Matt Cranfield brings a wealth of expertise to Cranfield IT Solutions. With a background spanning IT repair shops, managed service providers, technology sales, and specialized IT roles within manufacturing, Matt’s diverse experience has uniquely positioned him to understand and address a wide range of IT challenges faced by businesses today.

He is also a certified Cyber Security Analyst trained by IBM, ensuring that our clients benefit from the latest security practices and protocols.

Matt
Matt

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Years’ experience

Years’ experience

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Years in business

Years in business

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Five star reviews

Five star reviews

What Sets Us Apart

At Cranfield IT Solutions, we recognize the importance of reliability, efficiency, and quality. We are committed to delivering swift resolutions, and consistently producing high-quality work, often exceeding expectations.

  • Personal Service: Our clients are at the heart of everything we do. We take a customer-centric approach, aiming on building long-term relationships and delivering exceptional service. We provide a personalized service to all our clients.
  • Tailored Solutions: We don’t believe in one-size-fits-all solutions. We take the time to understand your unique needs and tailor our services to meet your specific requirements. We will implement the correct solution, not necessarily the easiest one.
  • Proactive Support: Our proactive approach to IT support and computer repair allows us to foresee and address potential issues before they escalate. We frequently perform additional checks on your devices before concluding our work to help prevent future problems.
  • Flexible Payment Plans: We recognize the budget constraints faced by individuals and small organizations, which is why we provide upfront quotes for all services. We accept all major card providers and offer payment options through PayPal Credit.
Matt
Matt