Home & Business IT Support East Sussex

Need IT Support?  Submit a ticket by sending an email to "help@cranfielditsolutions.co.uk"

About Us

Cranfield IT Solutions started trading in November 2020 at the height of the Covid pandemic. With over 14 years of experience to draw from in the IT industry from computer repair, web development, business IT support, and helpdesk support, a new company formed offering expert IT support and consultancy to small and medium business in East Sussex. The first 6 months of trading, Cranfield IT Solutions helped a variety of clients to work from home during the Covid pandemic.

 Many companies were not prepared for the outbreak of Covid and lacked the technology & support to work from home. Cranfield IT Solutions helped and assisted many businesses to adapt to this new way of working by implementing new tech, to help their business succeed through the pandemic. Cranfield IT also provided many clients with budget-friendly refurbished laptops at a time when laptop prices shot through the roof. Today the company specializes in providing IT consultancy to businesses that require help, direction & modernization for their IT infrastructure as well as providing proactive managed IT Support.

We Sell Refurbished Computing Online

We sell quality refurbished computing from our online Sum-up store. All items are delivered free. We accept all major card providers. We also sell new computing from our technology partner Lenovo. Our new online store is currently being updated so check back soon for great value computing

Shop Online 

Our Services

Cranfield IT Solutions offer IT support services for Home & Business clients. The primary focus is on our consultancy &  IT Support services.  Our managed service is a subscription-based support model where we undertake and manage all or part of the IT requirements for a company.

Our managed services provide ongoing and regular support and active administration on a customer's premises, using remote technologies and on-site Support solutions to monitor network systems, provide helpdesk technical support, hardware & application and much more.

For smaller companies we offer fixed booking appointments on a pay as you go call out rate.

For home & business users we operate a mobile service, which means there is no more dragging your computer to your local repair shop, Simply contact us and we will arrange a date and time suitable to visit and repair or upgrade your computer. If we cant fix on site we will take it away to our workshop in Eastbourne to repair and then re- deliver. 

We also design and develop websites  that are easy to use, modern, and designed around your business.

We pride ourselves on a customer-focused approach taking care to understand your IT needs to provide you with the best possible cost-effective solution.  We cover Eastbourne & local surrounding areas.

What is  Managed IT Support?

Managed IT is a subscription-based support model managing some or all of a business's IT needs. A Managed IT Service contract can include network, application, infrastructure, and security, via ongoing and regular support and active administration on a customer's premises using remote technology and on-site support. Cranfield IT Solutions offer unlimited Remote IT Technical support, Onsite support, remote monitoring, consultancy services, cyber security, project work, website development, hardware, and software repair and much more for one fixed monthly fee.

How much does this cost?

Prices can vary depending on the business needs but most small-mid businesses fall into the £65 per user per month category. Additions to this service can be added, such as backups & Cyber security. We also offer pay as you go options for clients that require IT support on a break/fix model.

Why Outsource Your IT

Generally, it's Cheaper than employing an Internal IT technician, and all the software required to support the business. Additionally, You get the benefit of expensive RMM technology and the experience of multiple technicians and third-party consultants which an internal IT department wouldn't usually have access to. A typical IT Technician would be asking for around £25,000 a year with benefits such as pension, holiday & sick leave. By only paying per user with Cranfield IT Solutions, you can save thousands a year.

An initial non refundable  admin setup fee is required on agreement of a Managed IT support Contract which is normally in the region of £375.00  This is subject to change depending on the size of the company.  Managed IT services are for a minimum of 12 Months and  invoiced on a monthly date agreed by both parties

Minimum 5 users 
Unlimited Helpdesk remote support, 
Support for device & User
Patch Management
Systems Monitoring
Management of  Printers/photocopiers

Network Management 
AD Management
12 Month Contract

Optional Extras Charged additionally

Advanced Cyber Security Solutions
Backup Solutions

Managed IT

Contact us for a quote

We supply high quality Lenovo products to home & Business

Lenovo is our main supplier for business & home hardware. Founded in the 1980s Lenovo have grown to a hugely successful technology company. Lenovo deliver a full portfolio of PCs and tablets, monitors, accessories, smartphones, smart home and smart collaboration solutions making them our ideal technology partner.

Business IT SUpport

We provide pay as you go and managed IT support contracts & services for businesses that require IT support in East Sussex

Home IT SUPPORT

We come to you!  We can repair or upgrade your computer on site or at our fully equipped workshop in Eastbourne

Website Design

We design and develop modern, easy-to-use websites. You can even edit them yourself if you choose our WordPress package. We can also provide support and hosting for your brand new website.

Get In Touch!

EMAIL:

 info@cranfielditsolutions.co.uk

Phone: 

01323 387 001