IT SUpport with a difference

01

Website Design & Hosting

We develop modern mobile optimized websites at affordable prices and we can even offer you Hosting solutions at competitive rates.

02

I.T Repairs & Upgrades

We repair and upgrade laptops and desktops, potentially saving you £££'s on a new one.
We provide hardware and software repairs to most windows devices. We also offer managed IT support for home users at £25.00 a month per device, including antivirus & Tech support.

03

Business IT

We provide small business   I.T Support on a pay as you go basis.   Simply book a time with us and we will attend and rectify any any issues you may have. We also help provide clever IT Solutions to help with working from home. We can also undertake your IT projects.

04

Sales 

We can supply your buisness or home with most aspects of I.T Equipment. We have a great range of distributors and offer a wide range of products to order. We also supply budget friendly refurbished computing. We have a small online store for special offers & popular items.

We Come To You To Fix Your Desktop Or Laptop

We operate a complete mobile service, which means there is no more dragging your computer to your local repair shop, Simply contact us and we will arrange a date and time suitable to visit and repair or upgrade your computer.​ We have a small workshop area in the back of our van meaning we can undertake, certain repairs in a covid  friendly environment right outside your house, without the need to step foot inside.

Frequently Asked Questions

What do we charge?
  • Call out and first hour £40.00 For Eastbourne

  • Per Half our after callout - £15.00

  • Sometimes we may offer you a fixed price quotation for certain repairs or callouts

  • We also offer managed support contracts from £25.00 for home users & £50.00 for Business users per month.

  • We invoice you after the work has been completed which is due upon receipt, or monthly on a support contract.

What warranty is provided?
  • We offer 3 Months warranty on our repairs

  • We Offer 12 Months warranty from date of invoice on new computing

  • We Offer 3 Months warranty on Refurbished computers sold by us

Can you supply IT accessories?

Yes we have a small online store however we mainly  source items to order so we can get the best possible prices.  We have a great range of distributors that we work with to provide a variety of products. If you are looking for something in particular contact us and we will provide a quote.  You can look at our   IT Accessories product catalogue  to  see some of the popular items that we sell to our clients.

Do you supply New & Refurbished computing?

Absolutely. We source new & refurbished computing specifically under request to match  your budget & needs. Contact us with your requirements and we can send a quote. We also have special offers on our Facebook page and our online store that are not to be missed.

Terms & Conditions

Repairs that Cranfield IT Solutions undertake will carry a 3-month warranty. This warranty will cover the specific repair only and not any additional or subsequent failures. The warranty does not cover software or self-inflicted issues. For example, a virus is removed from a computer, and then the client re-downloads the virus again, or a screen is replaced and the laptop is dropped causing it to break again. Under these types of circumstances, we reserve the right to refuse the warranty repair.

Cranfield IT Solutions does not cover any parts supplied by the customer or a third party under its warranty.

Cranfield IT Solutions will not be held responsible for any further damage which occurs while taking apart a product with existing issues.  These Issues may not be initially visible

Invoices must be paid for upon receipt within 1 working day unless otherwise stated.

Labour is generally non-refundable and it is at Cranfield IT Solutions discretion to provide a refund if it is asked for,

Cranfield IT Solutions is not responsible for your data and it is the customer’s responsibility to back up their data prior to instructing Cranfield IT Solutions to undertake work.

Cranfield IT Solutions offer a mobile service, we can can repair your device at your residence in most cases, sometimes it will need to be taken to our workshop for more complicated or lengthy repairs / upgrades. We will endeavour to repair your device as quickly as possible and redeliver at a suitable time for the customer

View our Website Terms & Conditions  here 

We have separate terms & conditions for our managed services which are provided to the customer upon sign of contract.

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