Note: In order to preserve client confidentiality, we refrain from disclosing the name of the client.
Background:
A renowned construction company in East Sussex faced challenges in effectively managing their remote team. With limited experience in remote work, the company struggled to maintain cohesion and collaboration among team members, often relying on working from their physical office due to technology constraints. Seeking expert help, they approached Cranfield IT Solutions to improve their team’s communication and collaboration through technology, with the ultimate goal of closing their physical office.
Consultancy Process:
Cranfield IT Solutions on-site consultancy played a crucial role in thoroughly understanding the client’s needs. interviews with team members were conducted, gathering extensive data on the challenges they faced, and identified their desired goals. This process allowed for the creation of a detailed report on the company’s existing systems, processes, and areas requiring improvement.
Solution Offering:
After thorough analysis, Cranfield IT Solutions recommended Microsoft 365 as the ideal, comprehensive solution for the client’s challenges. The company was currently using outdated retail editions of Office, which were not suitable for their needs. Microsoft 365, with its chat, video meeting, and cloud storage capabilities, proved to be the best choice for their remote collaboration requirements. Cranfield IT Solutions provided the client with a detailed quote for implementing and configuring Microsoft 365, outlining how it would empower their team to collaborate effectively from dispersed locations. Additionally, Cranfield IT Solutions recommended upgrading the client’s outdated devices to HP EliteBooks with powerful Intel Core i5 processors to further enhance their productivity and installed a managed endpoint protection system on each device to maintain security.
Implementation & Results:
The client decided to proceed with the recommendations, and Cranfield IT Solutions efficiently executed the implementation and orientation of Microsoft 365. This system allowed team members to securely access, share, and edit documents, schedule and conduct meetings, and communicate effortlessly in real-time.
The immediate impact was significant, Issues with staff collaboration quickly diminished, employee engagement and productivity improved, and inter-departmental communication saw remarkable enhancements. Moreover, the implementation of Microsoft 365 enabled the company to fully transition to a remote working model, rendering their physical office unnecessary.
Outcome:
The intervention facilitated the closure of the client’s physical office, resulting in impressive monthly savings of £795 for the company. By leveraging the power of Microsoft 365, the company not only overcame their challenges with remote team collaboration but also achieved substantial cost savings.
Conclusion:
This case study exemplifies the transformative impact of selecting the right digital solution and partnering with an expert. It demonstrates the importance of investing in the right technology and expert guidance to overcome remote work challenges effectively.