Supporting Sussex's Engineering Firms with Expert IT Services
Supporting Sussex's Engineering Firms with Expert IT Services
IT Support for Engineering Firms In Sussex
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When your technology lags, critical projects stall, deadlines slip, and efficiency suffers. You can try fixing it yourself and risk making it worse, or you can hire me.
I’m Matt Cranfield – your trusted IT partner for engineering firms in Sussex, with over 16 years’ experience supporting professionals in technical fields just like yours. I understand that when your computers crash during a crucial project, your CAD files won’t sync, or your cyber security is at risk, it’s far more than an inconvenience—it can jeopardize deadlines and client relationships. Whether you’re a family-run engineering business or a growing small firm balancing multiple projects and compliance requirements, you need IT that matches the demands of your industry. I provide reliable support, a familiar face, and solutions tailored specifically for engineering firms—including fast assistance when computers go down, seamless project file sharing and collaboration, and robust cyber security protection.
Contact UsSimple, Transparent Managed IT Services for Your Engineering Firm
Clear, adaptable, and tailored to your needs—above all, dedicated to providing a truly personal service to our engineering clients.
Block Hour Support
Use your hours for anything technical emergency troubleshooting (onsite or remote), routine maintenance, strategic advice, repairs, support, or installations. There are no hidden fees and no unnecessary changes just honest, expert IT help delivered when and where you need it.
Monthly Managed IT Contracts
At Cranfield IT Solutions, you’re in control, build a support plan that fits your setup, whether you're a small business or a home user. Choose from core services like Managed Antivirus, secure cloud backup, and unlimited tech support with remote and onsite help, or simply pick what you need and use ad-hoc support for everything else. No bloated bundles, no hidden extras—just honest, personal IT care from someone who treats your tech like their own.
Ad-Hoc
If you just need occasional help, ad-hoc IT support is ideal. Pay by the hour for exactly what you need—no contracts, no fuss. Whether it’s a one-off repair, troubleshooting, or setting something up, just tell me what needs fixing and I’ll handle it. Straightforward, flexible, and you’re always in control of the cost—perfect for quick fixes or unexpected IT issues.
Virus, Malware, & Email Troubleshooting
Virus & Troubleshooting
Network Installs & Server Setup
Networking & Server Setup
Slow Computer Cleanup & Upgrades
Performance Optimisation
Internet, Browser, & Wi-Fi Repairs
Internet & Wi-Fi Repairs
Solid State Drive (SSD) Upgrades
SSD Upgrades
Printer, Desktop and Laptop Hardware Repairs
Repairs & support for HP, Dell, Acer, Asus, Lenovo & More
Software Installation & Windows Refresh
Software & OS Maintenance
Disaster Recovery Planning
Disaster recovery planning is all about making sure your business can bounce back quickly if something unexpected happens
DSE Health and Safety Assessments
Expert DSE assessments to improve posture, comfort, and compliance in home and office workspaces.
Years’ experience
Years’ experience
Years in business
Years in business
Five star reviews
Five star reviews
Our Core Managed Services:
Managed Antivirus
We provide enterprise-grade protection using Threatdown, delivering real-time antivirus, firewall, and threat containment. Every device is monitored continuously to ensure your systems stay secure, compliant, and infection-free.
Price: £6.00 per user/month
Active Backup for Business:
Our backup solution offers automated, monitored backups with fast recovery options, ensuring your data is safe and retrievable when needed. We handle the checks—so you don’t have to.
Price: £10.00 per user/month
Unlimited Remote and onsite Support
We offer unlimited remote IT support and also up to 2 onsite visits a month, available from 9am to 5:30pm. Raise a ticket directly from your desktop and get priority assistance from a trusted local expert—without the fuss.
Price: £50.00 per user/month
All services are standalone—mix and match to suit your needs.
What our clients in Sussex say
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Supporting a wide range of tech brands, Plus many more.
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Our Founder: Matt Cranfield
Matt Cranfield brings a wealth of expertise to Cranfield IT Solutions. With a background spanning IT repair shops, managed service providers, technology sales, and specialized IT roles within manufacturing, Matt’s diverse experience has uniquely positioned him to understand and address a wide range of IT challenges faced by businesses today.
He is also a certified Cyber Security Analyst trained by IBM, ensuring that our clients benefit from the latest security practices and protocols.
At Cranfield IT Solutions in Sussex, we understand the importance of reliability, efficiency, and quality. We are dedicated to providing swift resolutions and consistently delivering high-quality IT services, often exceeding expectations of our engineering firm clients.
- Personal Service: Our clients are at the heart of everything we do. We take a customer-centric approach, aiming on building long-term relationships and delivering exceptional service. We provide a personalized service to all our clients.
- Tailored Solutions: We don’t believe in one-size-fits-all solutions. We take the time to understand your unique needs and tailor our services to meet your specific requirements. We will implement the correct solution, not necessarily the easiest one.
- Proactive Support: Our proactive approach to IT support and computer repair allows us to foresee and address potential issues before they escalate. We frequently perform additional checks on your devices before concluding our work to help prevent future problems.
- Flexible Payment Plans: We recognize the budget constraints faced by individuals and small organizations, which is why we provide upfront quotes for all services. We accept all major card providers and offer payment options through PayPal Credit.
Note: Cranfield IT Solutions is a mobile service—we come to you. We don’t operate a walk-in shop, and our offices aren’t open to the public.
Platform Support:
Our expertise lies in Microsoft systems and smart tech setups. We offer limited support for Apple devices happy to provide basic guidance, but they’re not a core part of our service offering.
