Your Trusted IT Partner in Sussex

Your Trusted IT Partner in Sussex

Laptop & Computer Repair In Sussex

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Matt Cranfield – Your Local Trusted Computer Technician in Sussex

Hi, I’m Matt—Sussex’s reliable computer repair man with over 16 years of experience in IT support! Whether your laptop needs a keyboard or battery replacement, a screen repair, data recovery, or a speedy SSD upgrade, I’ve got the expertise to get it working perfectly again.

Even better? I come to you! No need to take your device to a shop—I’ll handle your tech troubles right at your home or business, making repairs convenient and hassle-free.

Beyond computers, I also specialize in smart home alarms, CCTV installations, and home audio systems, helping homes and businesses across Sussex stay secure and connected with the latest technology.

For professional computer repairs, expert tech advice, or advanced installation services, reach out today using the contact form below—I’ll be happy to help!

Matt Cranfield of Cranfield IT Solutions – delivering expert computer repairs, IT support, and smart tech solutions throughout Heathfield, Uckfield, Mayfield, Eastbourne, Pembury, and all of East Sussex.
Matt Cranfield of Cranfield IT Solutions – delivering expert computer repairs, IT support, and smart tech solutions throughout Heathfield, Uckfield, Mayfield, Eastbourne, Pembury, and all of East Sussex.

Why Choose Cranfield IT Solutions?

No fix then No fee!

If we can’t resolve the issue, you won’t pay a penny for our time—simple as that!

Home & Business Support

We offer flexible repair and support services, including ad-hoc and contract options, for both residential and business clients.

5 Star Rated Experts

With over 50 five-star reviews, you can trust that you’re in safe hands

We Come To You

No need to go to a shop as we come to you! offering a super convenient service

Free Collection and return

If we’re unable to fix your device on-site, we’ll take care of pickup and delivery completely free of charge.

Computer Help, Setup, Upgrades & Repairs

PC & Laptop Setup, Diagnostics & Hardware Repair

Printer Installation

Support for all major brands

Virus, Malware, & Email Troubleshooting

We’ll clean up infections and fix email issues to keep you secure and connected.

Networking & Internet Issues

Wi‑Fi dropping out or running slow? We’ll find the fault and get you back online.

Home Security, CCTV & Alarm Installs

Professional installation of CCTV and alarm systems to protect your home.

Refurbished Computers, Custom Builds, & Device Sales

Quality, reliable computers tailored to your needs without the big-shop price tags.

General Remote & Onsite Tech Assistance

Quick, friendly tech help — whether it’s over the phone or hands-on at your home or business.

TV Wall mounting & Home Cinema Setups

Safe, tidy TV mounting and simple home cinema installs — from small screens to 84 inch.

Managed IT Services & Disaster Recovery Planning

Ongoing support for small businesses, plus planning to keep you running if things go wrong.

DSE Health and Safety Assessments

We help you work more comfortably and safely with a proper workspace setup.

Flexible IT Service Plans

Our IT Service Plan offers reliable, flexible, and comprehensive IT support tailored for businesses in Sussex. Trust Cranfield IT Solutions as your dedicated IT department, handling technical issues, providing expert advice, and delivering a range of solutions both remotely and onsite.

Block Hour System

Purchase a block of 40 hours in advance at a reduced rate of £65 per hour—saving you from the usual £85 rate. Use these hours throughout the year for any remote or onsite IT needs, giving you the freedom to get expert help whenever required.

After each job, you’ll receive a clear breakdown of the hours used and your remaining balance, so you’re always in control. No hidden fees, just reliable, professional support at a great value.

VIP Tech Concierge Plan For Homes & Solopreneurs

Frustrated with tech issues and slow support? Get Sussex’s most personal IT service—your dedicated expert, ready to help whenever you need. No waiting, no hassle, just solutions for £50/month.

Who Is This For?

This package is tailored for home users and solopreneurs running their businesses from home. It provides comprehensive support for a wide range of tech issues—whether your computer won’t turn on, your emails aren’t working, your Wi-Fi signal is weak, or your printer refuses to print. Whatever the problem, this package has you covered.

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Managed IT Partner Plan For Small Business

Expert IT support, security, and proactive care just £375/month

Never worry about IT again let Sussex’s most trusted specialist manage your tech with dedicated, priority service.

Who Is This For?

This package is designed for small businesses that rely on dependable, personalized IT support. Whether you’re a professional office, consultant, agency, medical practice, legal firm, or accounting business with 1 to 15 employees, this service ensures smooth operations, strong security, and minimal disruptions—helping you stay productive without the hassle of tech issues.

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Ad Hoc Support

This option is charged at £85 per hour, with a minimum charge of 1 hour, for support as needed. Requests are met on a best-effort basis and are scheduled accordingly.

For home support, we provide fixed-price quotes for specific repairs and services.

Get in touch with us for a tailored quote on your issue.

What Our Clients Say in Sussex

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Supporting a wide range of tech brands, Plus many more.

Get in touch to find out how we can work together

Don't worry if you're not sure — just choose the closest option or select "Something else."

We primarily specialise in Microsoft Windows devices. We may still be able to help with Apple/Mac issues, or we can refer you to a trusted Apple specialist if needed.

We'll confirm the correct service and price once we understand the issue. No surprises, no hidden fees.

We come to your home or business — there is no shop to visit.

Our Founder: Matt Cranfield

Matt Cranfield brings a wealth of expertise to Cranfield IT Solutions. With a background spanning IT repair shops, managed service providers, technology sales, and specialized IT roles within manufacturing, Matt’s diverse experience has uniquely positioned him to understand and address a wide range of IT challenges faced by businesses today.

He is also a certified Cyber Security Analyst trained by IBM, ensuring that our clients benefit from the latest security practices and protocols.

Matt
Matt

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Years’ experience

Years’ experience

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Years in business

Years in business

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Five star reviews

Five star reviews

At Cranfield IT Solutions in Sussex, we understand the need for reliable, efficient, and quality IT services. We are dedicated to providing swift solutions and consistently delivering top-notch work that exceeds your expectations.

  • Personal Service: Our clients are at the heart of everything we do. We take a customer-centric approach, aiming on building long-term relationships and delivering exceptional service. We provide a personalized service to all our clients.
  • Tailored Solutions: We don’t believe in one-size-fits-all solutions. We take the time to understand your unique needs and tailor our services to meet your specific requirements. We will implement the correct solution, not necessarily the easiest one.
  • Proactive Support: Our proactive approach to IT support and computer repair allows us to foresee and address potential issues before they escalate. We frequently perform additional checks on your devices before concluding our work to help prevent future problems.
  • Flexible Payment Plans: We recognize the budget constraints faced by individuals and small organizations, which is why we provide upfront quotes for all services. We accept all major card providers and offer payment options through PayPal Credit.
Matt
Matt

Note: Cranfield IT Solutions is a mobile service—we come to you. We don’t operate a walk-in shop, and our offices aren’t open to the public.

Platform Support:
Our expertise lies in Microsoft systems and smart tech setups. We offer limited support for Apple devices happy to provide basic guidance, but they’re not a core part of our service offering.

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