Comprehensive IT support for your business needs.
Comprehensive IT support for your business needs.
Business Premium IT Support Package
Contact UsWhy Choose Cranfield IT Solutions?
No surprise costs
No hidden fees, no unexpected bills, just one straightforward monthly cost for complete peace of mind that your IT is looked after and supported
Peace of mind
With our ongoing IT care, you’ll have peace of mind that help is always close at hand.
Your own named engineer
Enjoy one-to-one support from a local expert who knows your systems inside out. your very own dedicated IT engineer.
Complete IT Support, Premium Unlimited
The Premium Unlimited plan is designed for businesses that rely on technology every day and want complete peace of mind. It provides unlimited remote and onsite support during business hours, with priority response for urgent issues. Your team benefits from enterprise-grade security, 1 TB of secure cloud backup, and automated updates to keep systems running smoothly. We perform monthly backup checks to ensure your data is safe and recoverable, and offer Microsoft 365 admin care plus vendor liaison for a truly comprehensive service.
Whats Incuded?
✅ Unlimited remote & onsite support
✅ Priority response during business hours
✅ Enterprise-grade security & antivirus
✅ 1 TB secure cloud backup
✅ Automated updates & patching
✅ Monthly backup checks for peace of mind
✅ Microsoft 365 admin care & vendor liaison
Microsoft 365 & Compliance Care
We take care of the tools your business relies on. Your plan includes full administration support for Microsoft 365, including:
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User setup, access management, and permissions
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Security policy management
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Help with Outlook, Teams, OneDrive, and other apps
We also help you stay compliant with data protection best practices , keeping your business secure, professional, and aligned with modern standards.
Personal, Priority Service
You’ll always have direct access to your engineer — no waiting in queues or chasing support tickets.
We also act as your vendor liaison, managing communication with IT suppliers so you don’t have to waste time dealing with them.
Each year, we carry out a technology review to plan upgrades, improvements, and future needs — ensuring your IT grows with your business.
When We Visit You
Your plan includes unlimited onsite visits per year, used only when hands-on help is the best solution. We always try to fix things remotely first for speed and convenience , but when it’s better to come to you, we’ll book a visit at a time that suits you.
Contact UsWhat Our Clients in East Sussex Say
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Supporting a wide range of tech brands, Plus many more.
Note: Cranfield IT Solutions is a mobile service—we come to you. We don’t operate a walk-in shop, and our offices aren’t open to the public.
Platform Support:
Our expertise lies in Microsoft systems and smart tech setups. We offer limited support for Apple devices happy to provide basic guidance, but they’re not a core part of our service offering.
Call us
“We’re available to help you today in & near East Sussex”
Eastbourne, Polegate, Stones Cross, Berwick, Alfriston, Seaford, Pevensey, Hailsham, Hastings, Bexhill, Heathfield, Waldron, Burwash, Battle, Mayfield, Buxted, Uckfield, Maresfield, Nutley, Crowborough, Sedlescombe, Ringmer, Lewes, Ditchling, Burgess Hill, East Grinstead, Forest Row, Robertsbridge, Ticehurst, Groombridge, Tunbridge, Pembury, Tunbridge Wells, Horsham, Little London, Sussex (General)