Reliable Computer Repair & IT Support in Pembury
Reliable Computer Repair & IT Support in Pembury
Your Local Computer Repair and IT Support In Pembury
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“Matt Cranfield – Your Local Trusted Computer Technician & Technology Consultant in Pembury”
Hi, I’m Matt — your local computer repair specialist in Pembury, with over 16 years of experience providing expert IT support, computer repairs, and smart technology solutions across Pembury and East Sussex.
Whether you need a laptop screen repaired, assistance with a slow computer, virus removal, email troubleshooting, or system upgrades, I’m here to keep your technology running smoothly. I focus on delivering transparent pricing and honest advice, so you know exactly what to expect.
Beyond computer repairs, I also offer professional installation and support for smart home systems, including alarm systems, CCTV security cameras, and integrated audio setups, designed to enhance the safety and convenience of your home or business.
No matter the size or complexity of your tech needs, you can rely on friendly, reliable service tailored to your requirements. Reach out via the contact form below or give me a call, and I’ll respond promptly to assist with your computer repairs or IT support in Pembury.
Why Choose Cranfield IT Solutions?
No fix then No fee!
If we can’t resolve the issue, you won’t pay a penny for our time—simple as that!
Home & Business Support
We offer flexible repair and support services, including ad-hoc and contract options, for both residential and business clients.
5 Star Rated Experts
With over 50 five-star reviews, you can trust that you’re in safe hands
We Come To You
No need to go to a shop as we come to you! offering a super convenient service
Free Collection and return
If we’re unable to fix your device on-site, we’ll take care of pickup and delivery completely free of charge.
PC & Laptop Installation/Setup
Device Setup
Virus, Malware, & Email Troubleshooting
Virus & Troubleshooting
Refurbished Computers, Custom Builds, & Device Sales
Device Sales & Custom Builds
Network Socket Installs & Server Setup
Networking & Server Setup
Slow Computer Cleanup & Upgrades
Performance Optimisation
Internet, Browser, & Wi-Fi Repairs
Internet & Wi-Fi Repairs
Solid State Drive (SSD) Upgrades
SSD Upgrades
Printer, Desktop and Laptop Hardware Repairs
Repairs & support for HP, Dell, Acer, Asus, Lenovo & More
Software Installation & Windows Refresh
Software & OS Maintenance
Our IT Service Plans in Pembury
Our IT Service Plan in Pembury is designed to provide your business with reliable, flexible, and comprehensive IT support. Consider Cranfield IT Solutions your dedicated IT department; we address end-user technical issues, deliver consultancy and advice, and offer a range of technical solutions for your business both remotely and onsite.
Block Hour System
Purchase a block of 40 hours in advance at a reduced rate of £65 per hour—saving you from the usual £85 rate. Use these hours throughout the year for any remote or onsite IT needs, giving you the freedom to get expert help whenever required.
After each job, you’ll receive a clear breakdown of the hours used and your remaining balance, so you’re always in control. No hidden fees, just reliable, professional support at a great value.
VIP Tech Concierge Plan For Homes & Solopreneurs
Frustrated with tech issues and slow support? Get Sussex’s most personal IT service—your dedicated expert, ready to help whenever you need. No waiting, no hassle, just solutions for £50/month.
Who Is This For?
This package is tailored for home users and solopreneurs running their businesses from home. It provides comprehensive support for a wide range of tech issues—whether your computer won’t turn on, your emails aren’t working, your Wi-Fi signal is weak, or your printer refuses to print. Whatever the problem, this package has you covered.
Managed IT Partner Plan For Small Business
Expert IT support, security, and proactive care just £375/month
Never worry about IT again let Sussex’s most trusted specialist manage your tech with dedicated, priority service.
Who Is This For?
This package is designed for small businesses that rely on dependable, personalized IT support. Whether you’re a professional office, consultant, agency, medical practice, legal firm, or accounting business with 1 to 15 employees, this service ensures smooth operations, strong security, and minimal disruptions—helping you stay productive without the hassle of tech issues.
Ad Hoc Support
This option is charged at £85 per hour, with a minimum charge of 1 hour, for support as needed. Requests are met on a best-effort basis and are scheduled accordingly.
For home support, we provide fixed-price quotes for specific repairs and services. Get in touch with us for a tailored quote on your issue.
What Our Pembury Clients Say
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Supporting a wide range of tech brands, Plus many more.
Get in touch to find out how we can work together
Our Founder: Matt Cranfield
Matt Cranfield brings a wealth of expertise to Cranfield IT Solutions. With a background spanning IT repair shops, managed service providers, technology sales, and specialized IT roles within manufacturing, Matt’s diverse experience has uniquely positioned him to understand and address a wide range of IT challenges faced by businesses today.
He is also a certified Cyber Security Analyst trained by IBM, ensuring that our clients benefit from the latest security practices and protocols.
Years’ experience
Years’ experience
Years in business
Years in business
Five star reviews
Five star reviews
At Cranfield IT Solutions in Pembury, we understand the importance of reliability, efficiency, and quality in IT support. We’re dedicated to delivering swift resolutions and consistently producing high-quality work that often exceeds expectations.
- Personal Service: Our clients are at the heart of everything we do. We take a customer-centric approach, aiming on building long-term relationships and delivering exceptional service. We provide a personalized service to all our clients.
- Tailored Solutions: We don’t believe in one-size-fits-all solutions. We take the time to understand your unique needs and tailor our services to meet your specific requirements. We will implement the correct solution, not necessarily the easiest one.
- Proactive Support: Our proactive approach to IT support and computer repair allows us to foresee and address potential issues before they escalate. We frequently perform additional checks on your devices before concluding our work to help prevent future problems.
- Flexible Payment Plans: We recognize the budget constraints faced by individuals and small organizations, which is why we provide upfront quotes for all services. We accept all major card providers and offer payment options through PayPal Credit.
Note: Cranfield IT Solutions is a mobile service—we come to you. We don’t operate a walk-in shop, and our offices aren’t open to the public.
Platform Support:
Our expertise lies in Microsoft systems and smart tech setups. We offer limited support for Apple devices happy to provide basic guidance, but they’re not a core part of our service offering.
Call us
We’re available to help you today in & near Pembury
Eastbourne, Polegate, Stones Cross, Berwick, Alfriston, Seaford, Pevensey, Hailsham, Hastings, Bexhill, Heathfield, Waldron, Burwash, Battle, Mayfield, Buxted, Uckfield, Maresfield, Nutley, Crowborough, Sedlescombe, Ringmer, Lewes, Ditchling, Burgess Hill, East Grinstead, Forest Row, Robertsbridge, Ticehurst, Groombridge, Tunbridge, Pembury, Tunbridge Wells, Horsham, Little London, Sussex (General)